Privacy policy

Company and account information: company name, contact name, email address, phone number, service area and chapter, and the credentials you supply for verification such as USDOT or MC numbers, insurance certificates and licences.

Postings and activity: equipment, crew, driver and role postings you publish, rental and labor requests, inspections, ratings and Guild Score history.

Contact details supplied by a referring member: when a member invites you, they provide your name, mobile number and optionally an email address so we can deliver that one invitation.

Technical information: basic log data such as IP address, browser and pages viewed, used to keep the platform secure and working.

To verify membership applications, operate the exchanges (VanX, CrewX, DriveX, Chapter Houses), deliver invitations and account notifications, calculate Guild Score and standing, prevent fraud and abuse, and answer support requests.

We do not sell your information, and we do not run third-party advertising.

Mobile numbers are used only to send the messages described on our text message terms page: a member invitation, one reminder, and account notifications once you are a member.

We do not sell, rent or share mobile numbers or SMS consent with third parties or affiliates for marketing purposes. Numbers are shared only with the messaging provider that delivers the text on our behalf.

Reply STOP to any message to opt out, or HELP for help. Opted-out numbers are kept on a do-not-text list so they cannot be invited again.

Other members see your company name, service area, standing and the postings you choose to publish. Verification documents are visible only to MoveGuild chapter staff who review applications.

Owner-operator contact details on DriveX stay private until you accept an introduction. Personal notes you add to an invitation are shown only to the person you invited.

Data is stored with our hosting and database providers in the United States, protected by access controls and row-level security so members can only reach their own records. Verification documents are retained while you are a member and for a reasonable period afterwards for audit purposes. Unaccepted invitations expire and are removed.

You can review and update your company profile and postings at any time, delete postings, cancel invitations you sent, opt out of text messages, and ask us to close your account and delete your information by emailing support@moveguild.com. Some records are kept where we are required to for legal or accounting reasons.

MoveGuild is a business platform and is not intended for anyone under 18. We do not knowingly collect information from children.

If this policy changes materially, we will post the new version here and notify members in the app. Questions go to support@moveguild.com.